Returns & Exchanges
At Oil, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to begin the return process.
Prepare Your Package
Carefully pack the items in their original glass bottles and packaging to ensure they are protected during transit.
Affix Your Label
Download and print the prepaid shipping label provided via email and securely attach it to the exterior of your return box.
Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing